A Data Recovery Success Story – One of Rod’s responsibilities is co-managing the File Recovery Service for SIL. Some time back Rod had an opportunity to assist a colleague in restoring his data. The information at risk of loss included notes and a survey from a meeting of mission agencies in an important training program. 
The colleague states “I was dismayed and frustrated when I discovered the folder with all the files for this meeting missing from my hard-drive! When I explained my problem, Rod was able to walk me through the process to restore the data to my hard drive, which had been backed up to CrashPlanPROe and I was good to go. Thank you for your partnership with Rod and Julie! I very much appreciate the skills and competencies that Rod has in computer support, and was extremely grateful for his assistance in restoring my data.” For a video testimonial click here – http://vimeo.com/75390482.
Cloud Data Security – Recently Rod was asked to consult with one of our (geographically dispersed) departments in addressing serious data privacy concerns they had with cloud-based (online) data storage. He analyzed their requirements, evaluated several providers, and established Box.com as the cloud-based storage provider for that department. This service is now being offered to other departments as well, and Rod is serving as the administrator for our corporate Box account.
The director of this department stated, “I’d like to express my gratitude to all the supporters who allow Rod to minister in this way. The department had looked for a solution for itself but found nothing. Rod did a great job listening to what we needed and why we were looking for a solution. What he found we could never have achieved on our own. What’s more, he is there to support us as we use the solution. This in itself is a thing that makes our jobs so much easier.”