Information Security Training Course Completed

Rod recently completed a seven module Information Security Training course, available in both English and French to all staff. It explains how to improve the digital security of online accounts, email, devices, and data, and how to be safe on social media. Some feedback from course participants so far: “When will the other modules be …

All Hands on Deck … for Disaster Recovery!

What fully engages all the participants in a conference for IT administrators? Why, a disaster recovery simulation exercise, of course! During April, the ICCM (International Conference on Computing and Mission) and ITCC (IT Connect Conference) met for a joint conference of IT Administrators serving evangelical missions throughout Anglophone Africa. Training modules were presented on a …

Rod in Burkina Faso February 8-18

On February 8-18 I was in Burkina Faso for our annual IT Connect / ICCM Africa conferences. IT Connect is an annual conference held for information technology professionals working with SIL International and Wycliffe Global Alliance in numerous Francophone countries. Short interviews were done of all the participants, view IT Connect 2018 Ouagadougou Video Interviews. …

Director happy to have Data Secured

Recently Rod was asked to consult with one of our (geographically dispersed) departments in addressing serious data privacy concerns they had with cloud-based (online) data storage. He analyzed their requirements, evaluated several providers, and established Box.com as the cloud-based storage provider for that department. This service is now being offered to other departments as well, and …

A Data Recovery Success Story

One of Rod’s responsibilities is co-managing the File Recovery Service for SIL. Some time back Rod had an opportunity to assist a colleague in restoring his data. The information at risk of loss included notes and a survey from a meeting of mission agencies in an important training program. The colleague states “I was dismayed and …